Privacy Policy
Privacy Policy for Beyond Hearing and Speech
Effective Date: Oct 23, 2025
Welcome to Beyond Hearing and Speech.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website beyondhearingandspeech.com or use our services.
By using our website, you agree to the terms below.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
We may collect information in the following ways:
Personal Information:
When you contact us or book an appointment, we may collect your name, email, phone number, address, and any information you choose to share.
Health Information (Protected Health Information or PHI):
If you are a patient, we may collect hearing health details, treatment notes, and related information to provide your auditory rehabilitation services.
We follow all privacy and security requirements under the Health Insurance Portability and Accountability Act (HIPAA).
Automatically Collected Information:
When you visit our site, we may collect data such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve our website experience.
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How We Use Your Information
We use your information to:
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Provide and manage your care or appointments
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Respond to questions or requests
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Send appointment confirmations or reminders
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Improve our website and services
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Meet legal or regulatory requirements
We will never sell or rent your personal information.
How We Share Your Information
We only share information when necessary:
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With your consent (for example, sharing with another healthcare provider involved in your care)
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With trusted service providers that help operate our website or practice systems (all are HIPAA-compliant)
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When required by law or to protect health and safety
All vendors who may access health data are required to sign Business Associate Agreements (BAAs) and follow HIPAA standards.
Data Protection
We use secure systems, encryption, and limited staff access to protect your information.
While no online system is 100% secure, we take every reasonable step to keep your data safe.
Cookies and Analytics
Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors use our site and improve performance.
You can disable cookies in your browser settings if you prefer, though some features may not work as intended.
Your Rights Under HIPAA
If you are a patient, you have the right to:
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Access your health records
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Request corrections
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Ask for restrictions on how your information is shared
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Request confidential communications
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Receive a record of disclosures
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File a privacy complaint
To exercise these rights, please contact us (see below).
State Privacy Rights
Some states, such as California, Colorado, and Virginia, give residents additional privacy rights, including:
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The right to know what personal data we collect
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The right to request deletion of your data
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The right to opt out of data sharing (we do not sell your data)
You can contact us to exercise these rights.
Children’s Privacy
Our services and website are for adults. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it promptly.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy or security practices of those sites. Please review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted here with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
Beyond Hearing and Speech LLC
Grace Brody, Founder
56 Milford Dr. Hudson, OH 44236
Phone: 216-470-3130
Email: grace@beyondhearingandspeech.com
Website: beyondhearingandspeech.com